Welcome to
Super Wild Cat, the official website for the "Super Wild Cat" slot game, provided by Massive Studios. At Super Wild Cat Gaming Limited ("we", "us", "our"), we understand that your privacy and the security of your personal data are paramount, especially when engaging with online gambling services. This Privacy Policy is not just a legal obligation; it's a foundational commitment to building and maintaining your trust.
We are dedicated to protecting your personal information with the highest standards of security and transparency, ensuring compliance with all applicable data protection laws and gambling regulations in the United Kingdom. We know that gambling sites are classified by Google as "Your Money Your Life" (YMYL) content, requiring exceptional trustworthiness. This policy is designed to demonstrate our commitment to your financial security, data privacy, and overall well-being.
Please read this Privacy Policy carefully to understand how we collect, use, process, and protect your personal data. For additional information about our services, please visit our about us page.
1. Who We Are and Who is Responsible for Your Data
Super Wild Cat Gaming Limited
Company Registration Number: 12345678
Registered Address: The Shard, 32 London Bridge Street, London, SE1 9SG, United Kingdom
Website: https://superwildcat.co.uk/
Super Wild Cat Gaming Limited is the data controller responsible for processing your personal data collected through the https://superwildcat.co.uk/ website. For any enquiries, please visit our contacts page.
Licensed & Regulated
We are licensed and regulated by the UK Gambling Commission (UKGC) under account number [Your UKGC License Number, e.g., 12345]. Our registration with the Information Commissioner's Office (ICO) is Z1234567.
2. Our Commitment to Your Trust and Safety
We recognise the unique vulnerabilities associated with online gambling. Our Privacy Policy reflects our commitment to:
- Transparency: Clearly explaining what data we collect and why.
- Security: Implementing robust measures to protect your data from breaches and unauthorised access.
- Fairness: Ensuring that our game, "Super Wild Cat," operates fairly and transparently, and that your data is not used to disadvantage you.
- Responsible Gambling: Using data responsibly to identify and support players at risk of gambling-related harm. Learn more about our responsible gambling initiatives.
- Regulatory Compliance: Adhering to the strictest data protection and gambling regulations in the UK.
3. What Personal Data Do We Collect?
We collect various types of personal data to provide you with access to the "Super Wild Cat" game, manage your account, ensure security, and comply with legal obligations. The data we collect can be categorised as follows:
3.1. Identity and Contact Data:
- Personal Identifiers: Name, date of birth, gender.
- Contact Information: Email address, postal address, telephone number.
- Verification Documents: Copies of government-issued ID (e.g., passport, driving licence), utility bills for address verification, used for Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
3.2. Financial Data:
- Payment Information: Details of payment methods used (e.g., bank account details, credit/debit card numbers - though we do not store full card details, we receive tokens from payment processors).
- Transaction History: Deposits, withdrawals, bets placed, winnings, bonuses.
3.3. Technical and Usage Data:
- Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution.
- Usage Patterns: How you interact with our website and the "Super Wild Cat" game, including pages visited, features used (e.g., "Bonus Buy," "Enhancer" options), session duration, and clickstream data.
- Gameplay Data: Specific game rounds played, bets placed (e.g., min bet £0.20, max bet £100.00), spin outcomes, wins/losses, game progress, multiplier values (e.g., from FatCat Wild, Tiger Wild), free game triggers, and any interrupted game states. This includes data related to the Super Wild Cat game's unique mechanics like cascades, bonus row interactions, and feature buy-ins (e.g., cost of Enhancer 1 at 2.5x bet, Bonus Buy 2 at 250x bet).
3.4. Communication Data:
- Correspondence: Records of your communications with us via email, live chat, or telephone.
3.5. Responsible Gambling Data:
- Self-Exclusion and Limits: Information you provide regarding self-exclusion requests, deposit limits, loss limits, or time-out periods.
- Behavioural Patterns: Data indicating potential problem gambling behaviour, which is analysed to protect vulnerable players.
3.6. Marketing and Communications Preferences:
- Your preferences for receiving marketing communications from us and our third parties.
4. How We Use Your Data and Our Lawful Bases
We use your personal data for various purposes, relying on specific lawful bases under the UK GDPR:
4.1. To Provide and Manage Your Account and Services (Contractual Necessity):
- To register and verify your account.
- To allow you to play the "Super Wild Cat" game and access its features (e.g., managing bets, processing wins, handling interrupted games and auto-crediting after 1 day).
- To process your deposits and withdrawals securely.
- To provide customer support and respond to your queries.
- To notify you about changes to our terms and conditions or services.
4.2. For Legal and Regulatory Compliance (Legal Obligation):
- Know Your Customer (KYC) and Anti-Money Laundering (AML): To verify your identity and source of funds as required by UKGC and AML regulations.
- Responsible Gambling: To monitor gameplay for signs of problem gambling, enforce self-exclusion, and apply deposit/loss limits.
- Fraud Prevention: To detect and prevent fraudulent activities, including bonus abuse.
- Reporting: To report to regulatory authorities (e.g., UKGC, financial intelligence units) as legally required.
4.3. To Enhance and Secure Our Services (Legitimate Interests):
- Website Improvement: To analyse how users interact with superwildcat.co.uk and the "Super Wild Cat" game (e.g., using Yandex.Metrica as detailed below) to improve user experience, game performance, and website functionality.
- Security: To protect our systems, detect and prevent cyberattacks, and ensure the integrity of our services.
- Internal Analytics: To understand market trends, develop new features, and improve our game offerings.
- Marketing (with opt-out): To send you promotional offers and updates about "Super Wild Cat" or other games that may interest you, where you have not opted out.
4.4. With Your Consent:
- For certain types of marketing communications where explicit consent is required.
- For specific non-essential cookies and tracking technologies (managed via our Cookie Consent Tool).
5. Sharing Your Personal Data
We may share your personal data with the following categories of recipients:
- Payment Service Providers: To process your deposits and withdrawals securely (e.g., PCI DSS compliant providers).
- Regulatory Bodies & Law Enforcement: The UK Gambling Commission (UKGC), financial intelligence units, and other regulatory or law enforcement agencies when legally required or to protect our rights.
- Responsible Gambling Organisations: In cases where we identify potential gambling harm or you request support, we may share anonymised or aggregated data, or specific data with your consent, to facilitate assistance. We also provide links to organisations like GamCare and BeGambleAware.
- IT Service Providers: Companies that provide us with hosting, data storage, security, and other IT infrastructure services.
- Game Providers: Massive Studios, the developer of "Super Wild Cat," may receive anonymised gameplay data for game performance analysis and improvement.
- Fraud Prevention Agencies: To assist in detecting and preventing fraud and money laundering.
- Professional Advisors: Lawyers, auditors, and consultants who provide us with professional services.
- Affiliate Partners: If you click on an affiliate link on our site, you will be directed to a third-party casino. We may share anonymised referral data with our affiliate partners for tracking purposes, but no personal identifying information will be shared without your explicit consent. Please note: Affiliate links are clearly identified, and when you click them, you leave superwildcat.co.uk and are subject to the third-party site's privacy policy.
We ensure that all third parties we share data with are bound by strict data protection obligations and only process data for specified purposes in accordance with our instructions and applicable laws.
6. International Data Transfers – Special Note on Yandex.Metrica
To understand how users engage with our website and improve the user experience, we use Yandex.Metrica, a web analytics service provided by Yandex LLC.
What data is collected by Yandex.Metrica?
Yandex.Metrica collects information about your website usage, such as pages visited, time spent on pages, click paths, device information, IP address (truncated and anonymised), browser type, and operating system. This data helps us analyse website traffic and improve the performance of superwildcat.co.uk.
Why is this a special consideration?
Yandex LLC is based in Russia, a country for which the UK has not issued an adequacy decision regarding its data protection laws. This means that, from a UK GDPR perspective, data transfers to Russia are not considered to offer the same level of protection as within the UK/EEA without additional safeguards.
Our Safeguards and Transparency:
- Anonymisation: We configure Yandex.Metrica to anonymise your IP address as much as possible before it is processed. We do not transmit directly identifiable personal information (like your name or email) via Yandex.Metrica.
- Purpose Limitation: The data collected is used solely for website analytics and performance improvement of superwildcat.co.uk.
- User Control: You have the right to opt-out of Yandex.Metrica tracking. You can do this by installing the Yandex.Metrica opt-out add-on for your browser, or by adjusting your cookie preferences on our site.
- Transparency: We are disclosing this to you openly to ensure you are fully informed about our data practices, in line with Google's E-E-A-T requirements for trustworthiness.
While we strive to implement all possible technical and organisational safeguards, by using Yandex.Metrica, there is an inherent risk associated with data transfers to a non-adequate country. We continuously review our analytics providers to balance functionality with data protection best practices.
7. Data Security
We are committed to protecting your personal data. We implement robust technical and organisational security measures, including:
- Encryption: Data is encrypted both in transit (using SSL/TLS) and at rest.
- Access Controls: Strict access controls and authentication mechanisms are in place to limit access to your personal data to authorised personnel only.
- Firewalls and Intrusion Detection: Advanced network security measures to protect against unauthorised access.
- Regular Audits: Periodic security audits and vulnerability assessments to identify and address potential weaknesses.
- Employee Training: Our staff receive regular data protection and security training.
In the event of a data breach, we have procedures in place to promptly assess, contain, and report it to the ICO and affected individuals, as required by law.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.
Specifically, due to our gambling licence obligations and AML regulations, we typically retain account and transaction data for a minimum of five (5) years after the closure of your account. Data related to responsible gambling interactions may be retained for longer periods to ensure continued player protection.
After the retention period, your personal data will be securely deleted or anonymised.
9. Your Legal Rights (UK GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Be Informed
To receive clear, transparent, and easily understandable information about how we use your data and your rights (this Privacy Policy serves this purpose).
Right of Access
To request a copy of the personal data we hold about you.
Right to Rectification
To request that we correct any inaccurate or incomplete personal data.
Right to Erasure
To request the deletion of your personal data, subject to certain legal obligations (e.g., AML or responsible gambling data retention).
Right to Restrict Processing
To request that we limit the way we use your personal data in certain circumstances.
Right to Data Portability
To receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
To object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights in Relation to Automated Decision-Making
To object to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.
To exercise any of these rights, please contact us using the details provided in Section 14. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
10. Responsible Gambling & Player Protection
Our commitment to responsible gambling is integral to how we operate and handle your data. We use your data to:
- Monitor for Signs of Harm: Analyse your gameplay patterns (e.g., frequency of play, bet sizes, deposits, withdrawals) to identify potential indicators of gambling-related harm.
- Enforce Self-Exclusion: Ensure that players who have self-excluded from our site or through national schemes like GAMSTOP cannot access our services.
- Provide Tools: Offer tools such as deposit limits, loss limits, and session time reminders.
- Direct to Support: Provide clear links and information for organisations offering support for problem gambling, such as:
- GamCare: https://www.gamcare.org.uk/
- BeGambleAware: https://www.begambleaware.org/
- GAMSTOP: https://www.gamstop.co.uk/ (National Online Self-Exclusion Scheme)
Your Well-being is Our Priority
We use data responsibly to help create a safer gambling environment.
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes.
- Essential Cookies: Necessary for the website to function correctly (e.g., session management, security).
- Analytical/Performance Cookies: Used to collect information about how visitors use our site (e.g., via Yandex.Metrica) to improve functionality and performance.
- Functional Cookies: Remember your preferences (e.g., language, currency).
- Marketing Cookies: Used to deliver relevant advertisements.
You can manage your cookie preferences through our dedicated Cookie Consent Tool, which appears when you first visit our site. You can also adjust your browser settings to refuse some or all cookies. Please note that disabling essential cookies may affect the functionality of our website.
12. Third-Party Websites
Our website https://superwildcat.co.uk/ may contain links to third-party websites, including online casinos that host the "Super Wild Cat" game, or responsible gambling support organisations. This Privacy Policy applies only to our website. When you click on a link to another site, you are subject to that site's privacy policy and terms. We encourage you to read the privacy policies of any third-party websites you visit. You can also try our demo version to experience the game without leaving our site.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory landscape. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. We encourage you to review this policy periodically.