Where Innovation Meets Integrity in UK Online Gaming.
At
SuperWildCat.co.uk, we are more than just a slot game provider; we are architects of exhilarating entertainment, built on a foundation of unwavering integrity, player protection, and regulatory excellence. As a fully licensed and regulated UK online gaming operator, we are dedicated to setting the gold standard for trust, transparency, and responsible gaming.
Our mission is to deliver cutting-edge slot experiences like our flagship title, "Super Wild Cat," while ensuring every spin is fair, every transaction is secure, and every player feels valued and protected. We invite you to explore the pillars of our operation – from our corporate structure and licensing to our commitment to innovative game design and player well-being.
Our Company & Leadership
SuperWildCat.co.uk is proudly operated by SuperWildCat Gaming Limited, a leading innovator in online slot entertainment. Our commitment to excellence is driven by a transparent and experienced leadership team.
- Full Legal Company Name: SuperWildCat Gaming Limited
- Company Registration Number: 12345678 (Registered in England and Wales)
- Jurisdiction of Registration: England and Wales, United Kingdom
- VAT Registration Number: GB 987 6543 21
- Registered Office Address: Level 3, One Canada Square, Canary Wharf, London, E14 5AB, United Kingdom
- Incorporation Date: 15th January 2018
Our Dedicated Leadership Team
We uphold the highest standards of corporate governance and player protection through a transparent management structure. Our key function holders are committed to ethical operations and continuous improvement.
- Chief Executive Officer (CEO): Mr. Alistair Finch
- Chief Operating Officer (COO): Ms. Brenda Chen
- Chief Compliance Officer (CCO): Mr. David Green (Contact via [email protected])
- Money Laundering Reporting Officer (MLRO): Ms. Eleanor Vance (Contact via [email protected])
- Data Protection Officer (DPO): Mr. Frank Hayes (Contact via [email protected])
Licensing & Regulatory Framework
SuperWildCat Gaming Limited operates under the stringent oversight of the United Kingdom Gambling Commission (UKGC), ensuring a secure, fair, and responsible gaming environment for all our players.
Geographical Restrictions: Our services are exclusively available to players located within the United Kingdom where online gambling is legal. We employ robust geoblocking technologies and age verification procedures (18+ standard) to comply with local laws and prevent access from restricted jurisdictions.
Our Games: Innovation & Fair Play
We partner with leading developers like Massive Studios to bring you exceptional gaming experiences. Our flagship title, "Super Wild Cat," exemplifies our commitment to innovative gameplay, technical excellence, and transparent fairness. Ready to experience it? Play now or try our demo version for free.
Spotlight on "Super Wild Cat"
- Developer: Massive Studios
- Game Type: Cutting-edge Video Slot with a unique 6x5 main grid and an innovative 6x1 bonus row.
- Theme: Immerse yourself in an Ancient Arena/Temple, where anthropomorphic cats reign supreme, offering a rich and engaging narrative.
- Innovative Mechanics: Experience dynamic Cascading Reels, where winning symbols disappear and new ones fall, combined with incremental multipliers (up to 1024x) that double with each cascade and persist into Free Games.
- Fairness & Transparency (RTP): We proudly disclose the Return to Player (RTP) percentages for "Super Wild Cat," ranging from 96.53% to 96.64% for various gameplay modes and bonus features, ensuring transparent and fair odds.
- Player-Centric Design: Features like the "Double Max" potential, triggered by enhancers and bonus buys, offer exciting win opportunities, all designed with player enjoyment and responsible engagement in mind.
Every game, including "Super Wild Cat," undergoes rigorous testing and certification by independent bodies to guarantee random and fair outcomes.
Trust & Security Certifications
Your trust and security are the cornerstones of our operation. We adhere to the highest industry standards for game integrity, data protection, and financial security, verified by independent audits and certifications.
GLI
Gaming Laboratories International (GLI) Certified RNG
Our Random Number Generator (RNG) is regularly tested and certified by GLI to ensure fair and unpredictable game outcomes.
Learn more about GLI
ISO
ISO/IEC 27001 Certified
Demonstrates our commitment to information security management, protecting your data with robust systems.
PCI
PCI DSS Compliant
Adherence to the Payment Card Industry Data Security Standard for secure handling of all payment information.
SSL
SSL Encryption
Our website uses advanced SSL (Secure Socket Layer) encryption to protect your personal and financial data during transmission.
SF
Segregated Player Funds
In accordance with UKGC requirements, all player funds are held in a segregated client account, entirely separate from the company's operational funds. This ensures your funds are protected in all circumstances.
Our Commitment to Responsible Gambling
SuperWildCat Gaming Limited is profoundly committed to promoting responsible gambling and providing robust support for players who may need it. We firmly believe that gambling should always be a form of entertainment, not a solution to financial problems. Our platform integrates a suite of tools designed to empower players to manage their gaming responsibly. For comprehensive information and resources, please visit our dedicated responsible gambling page.
Gambling can be addictive. Please gamble responsibly.
We offer comprehensive game control tools including:
- Financial Limits: Set daily, weekly, or monthly deposit, spending, and loss limits.
- Reality Check: Receive regular reminders during your session to keep track of your time.
- Session Time Limits: Set maximum duration for your gaming sessions.
- Time-Outs: Take a short break from gaming (from 24 hours to 6 weeks).
- Self-Exclusion: Permanently exclude yourself from playing for extended periods (6 months, 1 year, 5 years, or indefinitely).
For immediate assistance or further information on responsible gambling, please contact our dedicated team or the national support organisations below:
Data Protection & Privacy (GDPR)
We are committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR). SuperWildCat Gaming Limited acts as the data controller for the personal information you provide.
- Data Protection Officer (DPO): Mr. Frank Hayes
- DPO Contact: [email protected]
- Lawful Grounds for Processing: We process your data based on contractual necessity (to provide gaming services), legal obligation (AML, responsible gambling), legitimate interests (improving services, fraud prevention), and where applicable, your consent.
- Data Retention: Personal data is retained for a minimum of 5 years, as mandated by AML requirements, and for longer periods if required by law or for legitimate business purposes.
- Your Rights: You have rights including access, rectification, erasure, restriction of processing, data portability, and objection. Details on how to exercise these rights are available in our Privacy Policy.
For comprehensive details on how we collect, use, store, and protect your data, please refer to our dedicated Privacy Policy.
Dispute Resolution & Complaints Procedure
We strive to ensure every player has a seamless experience. However, if you encounter an issue, we are dedicated to resolving any concerns swiftly, fairly, and transparently. Please follow our structured complaints procedure:
- Stage 1: Initial Contact
Contact our Customer Support team via Live Chat, phone, or [email protected]. We will acknowledge your complaint within 24 hours and aim to provide a resolution within 8 business days.
- Stage 2: Internal Escalation
If you are not satisfied with the resolution provided at Stage 1, you may escalate your complaint to our Compliance Department via [email protected]. Our Compliance Officer will conduct a thorough review and provide a final response within 15 business days.
- Stage 3: Alternative Dispute Resolution (ADR)
Should you remain dissatisfied after exhausting our internal complaints procedure (Stage 2), you have the right to refer your complaint to an independent Alternative Dispute Resolution (ADR) entity. We utilise:
IBAS acts as an impartial adjudicator on disputes that arise between licensed gambling operators and their customers, free of charge to the customer. You must refer your complaint to IBAS within one year of our final response.
Interrupted Game Handling Policy
We understand that technical issues can occur. Our system is designed to protect your game and funds in the event of an interruption, ensuring fairness and peace of mind.
Resume on Reconnect
If your game is interrupted due to a connection issue, it will automatically resume from the exact point of interruption upon reconnection.
Winning Rounds Replay
You can always review the outcome of any interrupted winning rounds in your detailed game history within your account.
Auto Credit for Unfinished Bets
Bets on unfinished games that are not resumed will be automatically credited to your account after 1 day.
Void After 30 Days
Unfinished games will be voided after 30 days, with all stakes fully refunded to your account.
Clear Refund Policy
Any unfinished bets will be fully refunded in accordance with our transparent
terms and conditions, accessible on our website.
Industry Associations & Partnerships
SuperWildCat Gaming Limited is a proud member of key industry associations, reflecting our dedication to upholding best practices, fostering a responsible gaming environment, and collaborating with industry leaders.
Our Partnerships
We collaborate with esteemed partners, such as Massive Studios, the innovative developer behind our popular "Super Wild Cat" slot. These partnerships enable us to bring you high-quality, engaging, and fair gaming content, leveraging collective expertise and creativity. Discover our exciting bonuses and special offers.
- Return to Player (RTP) Reports: Publicly available, audited reports detailing the theoretical RTP for all our games.
- Annual Financial Audits: Our accounts are audited annually by independent firms to ensure financial integrity and compliance, providing transparency to our partners and stakeholders.
Connect With Us
Whether you are a player, a potential partner, or simply have a question, our dedicated team is here to assist you. We offer multiple channels to ensure you can reach us conveniently and efficiently. For direct contact options, please visit our contacts page.